CAMNEX INNOVATIONS PRIVATE LIMITED

Privacy Policy

Privacy Policy

Camnex Innovations Private Limited (hereinafter referred to as “CIPL”) acknowledges the critical importance of privacy and is committed to protecting your personal information. This Privacy Policy outlines the procedures for the collection, use, and protection of information gathered through our website, www.camnex.in, and other offline sources. This Policy applies to both current and former visitors of our website, as well as to our online Registered Dealers (hereinafter referred to as “RDs”). By accessing or utilizing our website, you consent to the terms and conditions set forth in this Privacy Policy.

The website, www.camnex.in is owned and operated by Camnex Inovations Private Limited (hereinafter referred to as “CIPL”), a company incorporated under the Indian Companies Act, 2013. CIPL is registered with Corporate Identity Number U26301UP2024PTC204902 and has its registered office at Camnex Innovations Private Limited 8th Floor, The Platina Heights, C-24 Sector – 62, Noida UP.

I. INFORMATION WE COLLECT

1. Contact Information: We may collect your name, email address, mobile number, phone number, street address, city, state, pin code, country, and IP address.
2. Information You Post: We collect information that you post in dedicated areas on our website, www.camnex.in
3. Demographic and Product Information: We may collect demographic information, details about products you prefer, products you intend to purchase, or any other information you provide during your use of our website.This information may also be gathered through surveys.
4. Usage Information: When you use our website, we may collect information related to your IP address and browser. We may also track the referring website, the duration of your visit, the pages accessed, and the website you visit upon leaving our site. Additionally, we may collect information about the type of mobile device you are using and the version of the operating system on your computer or device.

II. Collection of Information

1. Information Collected Directly: We collect information directly from you when you choose to purchase products from us. Additionally, we gather information when you post comments on our website or inquire through phone or email.
2. Information Collected Passively: We collect information passively using tracking tools such as Google Analytics, Google Webmaster, browser cookies, and web beacons. These tools help us gather data regarding your usage of our website.

III. USE OF YOUR PERSONAL INFORMATION

1. Confirmation and Promotional Purposes: We may use the information you provide to contact you for confirming a purchase made on our website or for other promotional purposes.
2. Responding to Requests and Inquiries: We may use your information to address your requests or inquiries, including confirming your registration for a product purchase.
3. Improvement of Products and Services: We may use your information to enhance our products and services. This includes customizing your experience by displaying content tailored to your preferences.
4. Analysis of Site Trends and Interests: We may analyze your information to assess site trends and user interests. This helps us improve our website and products. Additionally, we may combine information obtained from you with information received from third parties.
5. Security Purposes: We may use your information to safeguard our company, customers, or websites
6. Marketing Purposes: We may use your information to inform you about special promotions, offers, new features, or products. This may include offers and products from our company as well as third-party services.
7. Transactional Communications: We may send you transactional communications via email or SMS regarding your account or a purchase of products.
8. Legal Compliance: We may use your information as otherwise permitted or required by law.

IV. Sharing of information with third parties

1. Third-Party Service Providers: We may share information with third parties that perform services on our behalf, such as vendors who assist with our online registration process, payment processors, or transactional message processors. Some of these vendors may be located outside of India.
2. Event Organizers: We may disclose your information to event organizers and other parties responsible for fulfilling purchase obligations. These parties may use the information provided in accordance with their own privacy policies.
3. Legal Compliance and Protection:We may share information to comply with legal obligations or to protect our interests. This includes sharing information in response to court orders, subpoenas, or requests from government agencies or investigatory bodies. Additionally, information may be shared during investigations into potential fraud.
4. Business Transfers:In the event of a sale or transfer of all or part of our business, we may transfer your information as part of that transaction.
5. Unspecified Purposes: : We may disclose your information for purposes not described in this policy. We will notify you prior to such disclosures.

V. GRIEVANCE OFFICER

Name and contact details of the Grievance Officer are provided below:
Support Manager
Camnex Innovations Private Limited 8th Floor,
The Platina Heights, C-24 Sector – 62, Noida UP. Email: info@camnex.in

VI. UPDATES TO THIS POLICY

We may update our privacy practices from time to time. We will notify you of any material changes to this policy as required by law. Additionally, we will post the updated policy on our website. We encourage you to review our website periodically for any updates.

VII. JURISDICTION

By visiting our website, you agree that your visit and any disputes related to privacy are governed by this Policy and the website’s Terms of Use. Furthermore, any disputes arising under this Policy shall be governed by and construed in accordance with the laws of India.

Collection of Personal Information

Use of Personal Information

Disclosure of Personal Information

Security Measures

Access and Correction

Changes to this Privacy Policy

Contact Us

Effective Date

We collect personal information when you register, login, add devices, preview, playback, intercom, and receive alarm pushes through our software. The personal information we collect may include:
  • User registration information (e.g., name, email address, password)
  • Device information (e.g., device ID, device type)
  • Login information (e.g., login time, login IP)
  • Device addition information (e.g., device name, device location)
We use the personal information we collect to:
  • Provide and improve our services
  • Communicate with you about our services
  • Ensure the security and integrity of our services
  • Comply with applicable laws and regulations
We do not disclose your personal information to any third parties, except in the following circumstances:
  • As required by law or legal process
  • In an emergency, to protect the rights and interests of users and the public
  • With your consent
We have implemented strict user upload information processing rules and safety protection measures to ensure that user information is collected without exceeding the purpose and scope, to ensure the safety of user upload information, and to ensure that the information uploaded by users is not abused.
You have the right to access and correct your personal information. If you want to access or correct your personal information, please contact us at techsupport_cctv@camnex.in
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website.
If you have any questions or concerns about this Privacy Policy, please contact us at techsupport_cctv@camnex.in
This Privacy Policy is effective as of [insert date] and applies to all users of our Camnex software and related services.
By using our Camnex software and related services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Collection of Personal Information

We collect personal information when you register, login, add devices, preview, playback, intercom, and receive alarm pushes through our software. The personal information we collect may include:
  • User registration information (e.g., name, email address, password)
  • Device information (e.g., device ID, device type)
  • Login information (e.g., login time, login IP)
  • Device addition information (e.g., device name, device location)

Use of Personal Information

We use the personal information we collect to:
  • Provide and improve our services
  • Communicate with you about our services
  • Ensure the security and integrity of our services
  • Comply with applicable laws and regulations

Disclosure of Personal Information

We do not disclose your personal information to any third parties, except in the following circumstances:

Access and Correction

We have implemented strict user upload information processing rules and safety protection measures to ensure that user information is collected without exceeding the purpose and scope, to ensure the safety of user upload information, and to ensure that the information uploaded by users is not abused.

Changes to this Privacy Policy

You have the right to access and correct your personal information. If you want to access or correct your personal information, please contact us at techsupport_cctv@camnex.in

Contact Us

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website.

Effective Date

If you have any questions or concerns about this Privacy Policy, please contact us at techsupport_cctv@camnex.in
At Camnex, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and disclose personal information when you use our Camnex software and related services
We collect personal information when you register, login, add devices, preview, playback, intercom, and receive alarm pushes through our software. The personal information we collect may include:
  • User registration information (e.g., name, email address, password)
  • Device information (e.g., device ID, device type)
  • Login information (e.g., login time, login IP)
  • Device addition information (e.g., device name, device location)
We use the personal information we collect to:
  • Provide and improve our services
  • Communicate with you about our services
  • Ensure the security and integrity of our services
  • Comply with applicable laws and regulations
We do not disclose your personal information to any third parties, except in the following circumstances:
  • As required by law or legal process
  • In an emergency, to protect the rights and interests of users and the public
  • With your consent
We have implemented strict user upload information processing rules and safety protection measures to ensure that user information is collected without exceeding the purpose and scope, to ensure the safety of user upload information, and to ensure that the information uploaded by users is not abused.
You have the right to access and correct your personal information. If you want to access or correct your personal information, please contact us at [contact -email].
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website.
If you have any questions or concerns about this Privacy Policy, please contact us at [contact -email]
This Privacy Policy is effective as of [insert date] and applies to all users of our Camnex software and related services.
By using our Camnex software and related services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
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